Common purchase queries answered
Orders and Shipping
Once your order has been placed, it will take a approximately 2 to 7 days to receive your order depending on your shipping address.
To create an account go to ‘My Account’ on the top right hand side of your desktop screen or in the Menu section in your mobile device. Then register by entering your email address, username and password.
Once we receive your order, we will send an email on the provided address and keep you updated regarding your order. You can also contact us to inquire about your order.
Yes, we ship all over Nepal.
If you need to swap an item
Returns and Exchanges
If your product is damaged, defective, incorrect or incomplete at the time of delivery, please raise a return request within 7 days from the date of delivery. Also, please check your warranty card for warranty claims. You can send a return request by emailing at [email protected] or calling + 977 1 4419644.